Privacy Policy

1. Controller

The controller responsible for data processing on this website is:

Meisyg GmbH
Berger Str. 1
40213 Düsseldorf, Germany
Email: [email protected]
Phone: +49 211 866548

2. Legal basis

We process personal data in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). The applicable legal bases are:

• Art. 6(1)(a) GDPR — consent
• Art. 6(1)(b) GDPR — performance of a contract or pre-contractual measures
• Art. 6(1)(c) GDPR — compliance with a legal obligation
• Art. 6(1)(f) GDPR — legitimate interests pursued by us or a third party

3. Data we collect and how we use it

Contact form

When you use our contact form, we collect the information you provide (name, email address, company, message). We use this information to respond to your enquiry. The legal basis is Art. 6(1)(b) GDPR (pre-contractual measures). We retain this data for as long as necessary to respond to and follow up on your enquiry, and in any event no longer than three years unless a contractual relationship develops.

Email and telephone

If you contact us by email or telephone, the information exchanged is stored to handle and follow up on your enquiry. Legal basis: Art. 6(1)(b) or Art. 6(1)(f) GDPR.

Website access logs

When you visit our website, our hosting provider automatically collects and stores information in server log files: browser type and version, operating system, referrer URL, IP address (anonymised), date and time. We use this data solely for technical administration and security purposes. Legal basis: Art. 6(1)(f) GDPR. The data is deleted after 30 days.

Cookies

We use only essential cookies necessary for the website to function. We do not use tracking, advertising, or analytics cookies. For details, see our Cookie Policy.

4. Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected, unless longer retention is required or permitted by law (for example, statutory retention obligations under commercial and tax law in Germany are typically six to ten years).

5. Disclosure to third parties

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except where necessary to provide our services (such as our hosting provider, which processes data on our behalf under a data processing agreement) or where required by law.

Our hosting provider is located within the European Economic Area. No data is transferred to third countries outside the EEA.

6. Your rights

Under the GDPR, you have the following rights:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with a supervisory authority. In Germany, the competent authority is the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen.

7. Automated decision-making

We do not use automated decision-making or profiling within the meaning of Art. 22 GDPR.

8. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available at this URL. We will inform you of material changes where required by law.